NTT DATA Hiring Freshers 2023 | For Helpdesk Associate | One of the Highest-paying job in IT
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NTT DATA Job opportunities with high earning potential :- Infosys Hiring freshers for Helpdesk Associate. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. And also visit our home page for Top-paying tech jobs.
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NTT DATA Hiring Freshers 2023
| Company Name | NTT DATA |
| Job Role | Helpdesk Associate |
| Qualification | Bachelor’s Degree |
| Branch | Any Stream |
| Batch | 2018, 19, 20, 21, 22, 23 |
| Salary | INR 4* LPA |
| Experience | Freshers/ Experienced |
| Location | Bangalore India. |
Roles and Responsibilities:
- Provision of exceptional IT Service Desk support, offering guidance and training to end-users regarding various IT devices, applications, or processes.
- Prompt recording, updating, and escalation of support issues to the appropriate level.
- Support for all IT onboarding activities for end-users.
- Collaboration with internal IT teams for system testing, integration, and maintenance purposes.
- Exploration and evaluation of new IT business tools to aid our business users and the internal IT Team.
- Identification, suggestion, evaluation, and implementation of process and technology enhancements.
- Demonstrated willingness to learn and expand expertise in other IT business domains.
Qualifications we seek in you! Minimum qualifications:
- Proficiency in both written and verbal English communication.
- Exceptional customer service aptitude.
- Strong collaborative skills and ability to function effectively within a team.
- Excellent communication skills, enabling effective interaction with diverse stakeholders.
- Robust troubleshooting abilities, adept at identifying and resolving bugs.
- Capability to work autonomously within a diverse global team.
- Proficiency in IT software and hardware troubleshooting (Win 10, macOS, iOS, Android, Google Suite, and Microsoft Environment).
- Embrace individuality, openness, hunger for growth, humility, collaboration, and a proactive approach to challenges.
- ITIL foundation certification is a plus, along with flexibility and readiness to work in a rotational 24*7 shift pattern.
- Availability to work Monday to Friday (07:00 AM to 05:00 PM EST) is essential, with flexibility for shift adjustments as per client demands, including overtime and weekend commitments based on business requirements.
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Selection Process
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection
About NTT DATA
At NTT DATA, we firmly believe in the potential of assembling the right team to achieve the extraordinary. The dedication, integrity, and dedication of our employees are paramount to our company’s progress, market influence, and our capacity to keep our clients at the forefront of their industries. Through the recruitment of exceptional talent and fostering their professional and personal growth, we pave the way for a promising future for both NTT DATA and its workforce.
NTT DATA Hiring Freshers 2023 | For Helpdesk Associate | One of the Highest-paying job in IT
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