Accenture Hiring Freshers 2023 | For Customer Service New Associate-IT Help desk | One of the Highest-paying job in IT
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Accenture Job opportunities with high earning potential :- Accenture Hiring freshers for Customer Service New Associate-IT Help desk. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. And also visit our home page for Top-paying tech jobs.
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Accenture Hiring Freshers 2023
| Company Name | Accenture |
| Job Role | Customer Service New Associate-IT Help desk |
| Qualification | Bachelor’s Degree |
| Branch | Any Branch |
| Batch | 2018, 19, 20, 21, 22, 2023 |
| Salary | INR 3.5 – 4.5* LPA |
| Experience | Freshers ( 0 – 3 ) |
| Location | Gurugram, India. |
Job Responsibility
As a valued member of our Customer Support team, your primary role will involve efficiently managing and resolving customer queries. This includes handling escalated issues and addressing complaints from unsatisfied customers, aiming to provide optimal solutions. Timely closure of faults and complaints within established Service Level Agreements (SLAs) will be part of your responsibility.
You’ll be an integral part of our IT Help Desk team, specializing in assisting with application-related technical problems. Your tasks will include responding to incidents and problems reported by customers, predominantly through voice interactions and also via email, web tickets, and remote support. Your role is aligned with our Service Desk team, which is dedicated to delivering exceptional first-level customer service support. This support extends to both users and clients, functioning as the Single Point of Contact (SPOC) to fulfill communication requirements and ensure customer and client satisfaction. Be prepared to adapt between support channels such as phone, chat, and email based on dynamic business needs.
Qualifications we seek in you! Minimum qualifications:
- Ability to meet deadlines while maintaining quality output
- Excellent teamwork skills and the capacity to collaborate effectively
- Adaptable and flexible nature to thrive in a changing environment
- Quick learning agility to keep pace with evolving challenges
- Strong problem-solving acumen to tackle diverse issues
- Any Graduate
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Selection Process
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection
About Deloitte
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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