Amazon Hiring Freshers 2023 | For Virtual Technical Support | One of the Highest-paying job in IT
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Amazon Job opportunities with high earning potential :- Amazon Hiring freshers for Virtual Technical Support. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. And also visit our home page for Top-paying tech jobs.
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Amazon Hiring Freshers 2023
| Company Name | Amazon |
| Job Role | Virtual Technical Support |
| Qualification | Intern/ Diploma/ Any Graduation/ PG |
| Branch | Any Stream |
| Batch | Not Mentioned |
| Salary | INR 4* LPA (Estimated) |
| Experience | Freshers |
| Location | Hyderabad, India. |
Roles and Responsibilities:
Virtual Technical Support (VTS) is a work from home model for India that deals with devices and digital content. The D2 VTS associates are required to work from a location approved by Amazon, ensuring uninterrupted internet connectivity and a work-like environment. The job responsibilities include handling customer queries, providing technical assistance, and ensuring quality customer service.
Qualifications we seek in you! Minimum qualifications:
- Action-oriented, self-disciplined, and organized
- Effective time management skills and ability to prioritize tasks
- Good communication and comprehension skills to interact with both internal and external customers
- Good composition skills to compose accurate written responses
- Familiarity with computer systems, Windows 7, Microsoft Outlook, and Internet Explorer
- Typing skills
- Self-driven, motivated, and task-driven individual who can operate with minimal support
- Experience in customer service environment for at least 6 months
- Ensure uninterrupted internet connectivity and work-like environment during working hours
- Excellent customer service skills with the ability to empathize and prioritize customer needs
- Conflict resolution, negotiation, and de-escalation skills
- Ownership to resolve challenging customer issues
- Effective problem-solving skills including decision making and time management
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- Ability to prioritize work time to meet business needs
- Minimum qualification of 10+2 or any graduate
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Selection Process
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection
About Amazon
Amazon is one of the world’s largest e-commerce and cloud computing companies, founded in 1994 by Jeff Bezos. The company’s mission is to be Earth’s most customer-centric company, offering a wide range of products and services to customers worldwide. Amazon’s success is built on its innovative technology, efficient supply chain management, and customer-focused approach. The company offers a variety of services, including Amazon Prime, which provides free shipping, streaming of movies and TV shows, and other benefits to members. Amazon’s cloud computing platform, Amazon Web Services, is widely used by businesses and organizations worldwide for hosting and data storage. Amazon has revolutionized the way people shop and conduct business, and continues to be a dominant player in the e-commerce and technology industries.
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